[6374] Configuration Management Implementation Support

Start date: Negotiable
Clearance: NATO Secret
Location: 50% on-site NCI Agency Braine L’Alleud (Belgium) – 50% off-site


Mandatory Requirements
• The proposed resource shall have formal recognition of configuration management competence, demonstrated by a recognized configuration management certification, qualification, or formal training credential (e.g. CM2/CMII, ITIL, ISO 10007, EIA-649) or by equivalent documented professional experience in configuration management delivery in comparable environments. Evidence shall be provided in the bidder’s submission.
• Be an expert user of Microsoft Excel.
• Demonstrate excellent attention to detail.
• Have a solid understanding of configuration management processes.
• Be able to work independently and organize information flows in a way that minimizes errors.
• Have a good working understanding of server hardware, in particular storage, network, memory and CPU architectures.
• Have a good working understanding of network equipment, in particular Cisco equipment, transceiver types, interfaces, network modules, support models and licensing.
• Have a good working understanding of cabling infrastructure, including fiber, copper, media type, speed and length.
• Understanding of physical security in a NATO or Defense environment.
• Experience with Patch Manager, CMDB tools, ServiceNow, Jira, SharePoint or equivalent configuration/documentation repositories.
Desirable Requirements
• Facility to design and implement relational databases and experience with Microsoft database tools.
• Experience in project management support.
• Good knowledge of project management principles, practices and procedures.
• Proficiency in the Microsoft Office Suite.
• Proficiency in taking meeting minutes and drafting comprehensive summaries.
• Thorough knowledge of written and spoken English, including the ability to write concise instructions for different audiences.
• Ability to establish and maintain effective working relationships with stakeholders.